Effective Date: 01-JAN-2026 (Updated Version)
This Privacy Policy describes how Digitec World (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website (“Site”).
We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) for customers in the European Union and the California Consumer Privacy Act (CCPA/CPRA) for customers in the United States.
Information We Collect
Information You Provide to Us
When you make a purchase, create an account, or contact us, we may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Order details
- Account login information
Payment details are processed securely by third-party payment providers and are not stored on our servers.
Automatically Collected Information
When you browse our Site, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referring URLs
- Cookies and tracking technologies
How We Use Your Information
We use your personal data to:
- Process and fulfill orders
- Provide customer service
- Send transactional emails (order confirmations, shipping updates)
- Improve our website and services
- Send marketing communications (with your consent where required)
- Prevent fraud and maintain security
- Comply with legal obligations
Legal Basis for Processing (GDPR – EU Customers):
We process your personal data based on:
- Contractual necessity (to fulfill orders)
- Legal obligations
- Legitimate business interests
- Your consent (for marketing communications)
Payment Processing
We use secure third-party payment providers, including:
- Stripe
- PayPal
- Google Pay
These providers process your payment data in accordance with their own privacy policies and security standards. We do not store full credit card information.
WooCommerce Platform
Our store is powered by WooCommerce. Order and account data are stored securely on our hosting provider’s servers and are accessible only to authorized personnel.
Email Marketing
If you subscribe to our newsletter or opt in at checkout, we may send promotional emails, offers, and product updates.
You may unsubscribe at any time by:
- Clicking the “unsubscribe” link in our emails
- Contacting us directly
We only send marketing emails with proper consent where required by law.
Sharing of Personal Information
We do not sell your personal information.
We may share your data with:
- Payment processors (Stripe, PayPal, Google Pay)
- Shipping and logistics providers
- Email marketing service providers
- Hosting and IT service providers
- Legal authorities if required by law
All third parties are required to protect your information.
Cookies and Tracking Technologies
We use cookies to:
- Enable shopping cart functionality
- Improve website performance
- Analyze traffic
- Personalize content and ads
For EU visitors, we provide cookie consent options in accordance with GDPR and ePrivacy requirements.
You can manage cookies through your browser settings.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Meet legal and tax obligations
- Resolve disputes
- Enforce agreements
Your Privacy Rights
European Union (GDPR Rights)
If you are located in the EU, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“Right to be Forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
You also have the right to lodge a complaint with your local data protection authority.
United States (CCPA/CPRA – California Residents)
California residents have the right to:
- Know what personal information we collect
- Request deletion of personal information
- Request correction of inaccurate information
- Opt out of the sale or sharing of personal information
We do not sell personal information.
To exercise any of these rights, contact us using the information below.
Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is completely secure.
International Data Transfers
If you are located outside the country where our servers are hosted, your information may be transferred internationally. We ensure appropriate safeguards are in place in accordance with GDPR requirements.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
Contact Us
Digitec World
Email: support@digitecworld.com
If you have questions or wish to exercise your privacy rights, please contact us.